Personal data protection policies
Contact (Your enquiry/ request)
Collected data
  • data related to your identity : family name, first name
  • data related to your contact details : e-mail address, telephone number
  • details you disclose to us by yourself
Purposes of processing
Your personal data will be processed by S.M.A.I.O SA for the purpose of management of your enquiry/request.
Lawful basis
This processing is necessary for the legitimate interests pursued by S.M.A.I.O SA in the field of request management.
The legitimate interests pursued by S.M.A.I.O SA are weighed against your interests, freedoms and fundamental rights which require protection of your personal data. The interests of S.M.A.I.O SA can not prevail over yours.
Data source
The data is provided by you.
Security measures
S.M.A.I.O SA makes all the efforts in order to ensure the security and confidentiality of your personal data.
In addition to the physical security of the company's premises (alarm, pushbutton, digicode), S.M.A.I.O SA's information system is secured by logical measures (identification and authentication systems, firewall, antivirus and antispyware, restrictions of access, traceability of access, data backup system, etc.) ensuring a level of protection in accordance with applicable regulations.
Recipients and data transfer outside the European Union
Your personal data is accessible to the relevant departments of S.M.A.I.O SA.
If necessary, in order to achive the purposes of processing mentioned above, certain data may be transmitted to third-party partners or service providers to S.M.A.I.O SA. Specific information will be sent to you on such subject.
Retention period
Your personal data will be kept for a maximum of 2 years after the last contact with you. And then, your personal data will be kept for a period of 5 years. The purpose of the latter retention is solely to enable S.M.A.I.O SA to defend itself in the event of litigation.
Your privacy rights
You have the right to access, rectify and delete your data, the right to limit processing, and the right to define guidelines regarding the fate of your personal data after your death.
You may, at any time, object to the processing of your data for reasons related to your particular situation.
You can also ask for clarification regarding the balance between the legitimate interests pursued by S.M.A.I.O SA and yours.
You can exercise your rights by contacting our Data Protection Officer: « dpo@smaio.com ».
You may at any time lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes data protection laws.
Contact
For any questions or additional information, you can contact us at the following address : dpo@smaio.com
©2019 - SMAIO
All rights reserved

2 Place Berthe Morisot

Parc Technologique

69800 Saint-Priest (FRANCE)

Tél. : +33 (0)4 69 84 23 02

Fax : +33 (0)4 28 29 21 18

N°de Siret 510 142 771 00029

SA au capital de 993 443,69 €

R.C.S. LYON 510 142 771

Ident. TVA FR58510142771